Smile is a volunteer led mediation charity set up to help people and communities across Lancashire and the surrounding areas.

Our mediators are experts in mediation techniques and do this on a voluntary basis.

MEDIATION is a balanced, positive way of sorting things out before the conflict starts to affect people’s quality of life. Mediation is impartial and fair for all parties involved and helps people to find a way to work out a solution to their problems. The service is for anyone involved in a dispute including organisations, local authorities, private companies and individuals. Mediation can also be a quicker route towards resolving the problem – at Smile we aim to help you find a solution within 8 weeks. Click for more information

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Confidential Service

MEDIATION is a confidential service. Initially each person is seen separately at their homes and asked to describe the situation from their point of view. The conversation you have with our mediators remains private unless the safety of adults or children is involved, or there is evidence of crime.

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We understand that it doesn't always work out

MEDIATION ensures everyone that takes part has an equal chance to make their point and reach a fair agreement. Whether you choose to take part in mediation or not, your other options are still available to you although these may be costly or take longer. We aim to help you find a solution within 8 weeks.

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Getting people talking to each other

MEDIATION is a balanced, positive way of sorting things out before the situation gets out of control. If everyone agrees, a joint meeting will be arranged in a neutral venue and our mediators will work through the issues with everyone during a structured process. This helps people talk to each other in a constructive way, so they can deal with situations more positively.

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Recent Testimonials

If you want more information about how mediation can help you,
please get in touch. Our initial advice service is free.

Tel: 01282 436989Mob: 07807 260695

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