Smile Mediation Annual Conference 2014
Our 3rd Annual conference took place on November 25th, 2014. Around 70 people were in attendance to see how developing and using mediation skills could be helpful in responding to potentially disruptive situations in a range of settings. We brought together leading experts and experienced front-line practitioners to discuss and explore a number of key themes including ‘Mental Health & Mediation’, ‘Effective Consultation with Customers using Mediation Techniques’ and ‘Drugs & Alcohol – Mediation in Action’. We also discussed a new approach to early intervention with an evaluation of our Initial Assessment Project. These techniques are invaluable in helping to deliver a more cost-effective and smooth running service.
Feedback from the delegates was very positive and the day was a great success:
“Very, very good! Fabulous insight for someone new to mediation”
“Re-affirms that mediation is a good option – best used early on”
“Mediation skills will be useful at home/work and social life. Brilliant conference!”
Our next conference will take place on Tuesday 17th November, 2015 at Sion Baptist Church.