Smile Annual Conference 2015
Smile Mediation Service Annual Conference Tuesday December 8th 10am – 3.30pm
Love it or hate it, Christmas is a key time for conflicts. High expectations often outweigh the reality of our seasonal celebrations, resulting in high tension and conflict instead. This year at the Smile Annual Conference, we are taking a look at conflict theory and mediation skills and exploring factors that can increase the risk of conflict.
To find out more about how mediation skills can be helpful in dealing with high conflict situations, both at home and in your professional role, and how our Victims’ Voice service can provide effective support for your organisation book a place at our Annual Conference.
Bringing together leading experts and experienced front-line practitioners we explore a number of key themes:
• Factors that increase the chance of conflict (expectations vs reality)
• Troubled families and the spirit of Christmas
• A closer look at the ripple effect of conflict in the context of Hate Crime
• Hate Crime – Victims’ Voice
• The advantages of volunteering
Joanna Williams – Mediator and Trainer
Karen Ainsworth – Mediation Services Manager, Smile
Dr Gee Walker – Founder of the Anthony Walker Foundation
Paul Iganski – Professor of Criminology and Criminal Justice
Denise Baker – Chief Executive Officer, Disability First
Ian Clark – Director, Smile
Suitable for managers and officers working in:
Anti-Social Behaviour/Community Safety
Hate Crime/Restorative Justice
Human Resources Community Engagement
Housing, Planning and Environmental Health
• Attendance attracts 4 CPD (continuous professional development) points.
Cost – just £25, lunch included