To share the good work that we do, Smile is offering free taster workshops for social housing employees to put mediation firmly back on the agenda. With the Green Paper: New Deal for Tenants just around the corner, mediation as a way to resolve complaints effectively is being recognised as a better alternative to the more formal policy responses often used in our culture. This is just one situation when mediation is an effective way to resolve a dispute.

This taster workshop lasts about one hour and can be delivered in-house as part of your team meeting or a learning lunch – you decide.

Give us a call on 01282 436 989, fill in the enquiry form or send us an email to find out more: info@smile-ltd.co.uk