Smile Mediation
COVID has presented challenges for all of us and we adapted our service to provide mediation and training online. This is being used to good effect and is providing succesful and positive outcomes for people who have found lockdowns particularly difficult. People have experienced an increase in neighbour issues due to being at home more during lockdowns. Smile can support you positively with coping strategies and techniques to manage potential conflict via online mediation. Online mediation is easy to do as long as you have a PC, laptop or mobile phone and our staff and mediators will guide you through the set-up.
We have also provided a number of training sessions via online sessions and webinars. Our Conversation not Confrontation course has proved extremely popular and can be delivered to your team to help improve existing strengths.


Smile Mediation is a social enterprise which provides specialist training, coaching and mediation services across the North West. Communication has been our business for over 20 years; anything from difficult conversations, negotiation and managing performance in the workplace to providing leaders with the skills they need to get the best out of their people.