To share the good work that we do, Smile is offering free taster workshops to put mediation firmly back on the agenda. With the Green Paper: New Deal for Tenants just around the corner, mediation as a way to resolve complaints effectively is being recognised as a better alternative to the more formal policy responses often used in our culture. This is just one situation when mediation is an effective way to resolve a dispute.
https://www.gov.uk/government/news/social-housing-green-paper-a-new-deal-for-social-housing
This taster workshop lasts about one hour and can be delivered in-house as part of your team meeting or a learning lunch – you decide.
Give us a call, or send us an email to find out more
I found it very interesting and useful in various situations. Everyone needs this training!
Course attendee
Excellent work, I didn’t think you would make it happen!
Housing Officer
“We wish we had done it 5 years ago – it would have saved us a lot of money”
Neighbour
You’re providing a brilliant service!
Referrer
“I didn’t think mediation would work at first, but through being given the time to explain and being listened to, rather than being rushed, I felt a lot more focussed”
Neighbour in dispute
Since mediation, things have greatly improved & I am really pleased and I’m now feeling the benefit. Me and my neighbour speak in passing and we have made a huge effort to get things sorted out
Neighbour
“I have seen improvements everywhere: my self-esteem, office skills, interpersonal skills, and even my sense of purpose.”
Office Volunteer
“Best course I have been on in a while. Wish it could have been longer.”
2017 Conference delegate
“Enjoyable, educational and entertaining.”
2017 Conference delegate
“Very informative conference and different to anything I have been to before – would even consider volunteering.”
2017 Conference delegate
If you want more information about how mediation can help you,
please get in touch. Our initial advice service is free.
Tel: 01282 436989Mob: 07807 260695
