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Heather Bryan 

An accredited Mediator with over 27 years working within the public sector as a senior manager.  Having qualified as a mediator in 2009, Heather is an experienced communicator, who can easily build rapport with her clients whilst guiding them through the process of mediation.  Her style is one of facilitation and encouragement with the skills to reality test, leading clients to a workable agreement.

Heather has significant experience of managing and leading large teams.  She is a qualified practitioner in areas of workforce development, performance management and dispute resolution within the workplace.   Using her practice based knowledge of procedures, legislation and policy, Heather has a real understanding of the pressures and issues facing todays workforce.



Holly Bonfield

Holly is a workplace and community mediator, with an overriding passion for supporting small businesses to develop and grow.  She has been mediating since 2013 , with accreditations from Open College Network (for workplace) and College of Mediators (for community).  Alongside this, she runs her own business, supporting organisations and individuals to develop skills and systems through coaching, facilitation and consultancy, with a particular focus on leadership and personal skills. She holds professional indemnity insurance for all these areas of her work.
Holly is an activist and policy representative for the Federation of Small Businesses, both local and nationally, and is Regional Vice Chairman for the Manchester and North Cheshire Region.  She is also a trustee for People’s History Museum and a governor for a local Federation of schools.   Involvement in conflict resolution in 2013 was a natural extension to these support roles and one which helps small businesses and organisations to avoid the trauma and expense of potential employment tribunals.

Diane Nicholson

Diane originally worked in an Offender Management role within the Justice System, before moving into mediation, coaching, facilitation, and leadership training. She has worked across a variety of sectors, most notably with Charity, Housing, and Local Authority sector clients. She regularly carries out mediation cases and training courses, allowing her to draw on dozens of real-life examples of mediation in action.

Diane holds a Psychology degree and a postgrad certificate in psychology, a Foundation Degree in Offender Management, and a Level 5 Diploma in HR in the Context of Business. 



Chris Breedon

Chris is an experienced dispute resolution professional with a background in senior management, Human Resources and training. His particular expertise is equality and diversity, and as a coach, mentor and strategic manager for the Royal Air Force, with an RAF career spanning more than 30 years.

His background makes him the ideal mediator and trainer for your workplace conflict needs. Having ‘lived experience’ of the impact of badly managed conflict, He understands the challenges faced by those in a dispute and wants to help them find the right way forward. He has mediated between individuals and teams and is known for bringing people together and helping them better understand the essentials of communication and forming better working relationships. He is also an established trainer and has been praised for being a problem solver and leader, which has been instrumental for parties to find positive ways forward. His work is underpinned by his blend of leadership experience and strong communication skills, along with my empathetic nature.