Have you ever wished you could transform a conversation from an antagonistic exchange into productive dialogue? Or that you could more effectively get across your message in such a way that it can be heard even when tensions are high?
Using a variety of methods including short talks, presentations, exercises and role-plays, this engaging three-part interactive virtual Conversation not Confrontation course will offer tools and skills-based learning to enable you become even more effective at handling challenging conversations.
This course can be delivered in house for your organisation. Contact us to discuss dates for the next sessions.